Shipping Policy
Order Processing Time
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has been shipped.
Shipping Time
Our standard delivery time is 2 to 7 business days from the date of dispatch.
Metro and nearby cities: 2–4 business days
Rest of India: 5–7 business days
Delivery timelines may vary slightly during festive seasons, sale periods, or due to unforeseen courier delays.
Shipping Charges
Free shipping may be available for orders above a certain value (as per our promotional offers).
For smaller orders, a nominal shipping fee may apply, displayed at checkout before payment.
Shipping Partners
We work with reliable courier partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure timely delivery across India.
Each order is shipped with a tracking number, which will be shared via email/SMS once the package is dispatched.
Each order is shipped with a tracking number, which will be shared via email/SMS once the package is dispatched.
Order Tracking
Once your order has been shipped, you will receive a tracking link to monitor your delivery status.
If you do not receive your tracking details within 48 hours of placing your order, please contact our support team.
Delivery Delays
While we strive to deliver all orders within the promised timeframe, delays may occur due to:
High order volumes during festivals or sales
Remote or out-of-service delivery locations
Weather conditions or other unforeseen logistical issues
We will keep you informed of any significant delays.
Incorrect Address / Failed Delivery
Please ensure that your shipping address and contact information are accurate.
In case of failed delivery due to an incorrect address or unavailability at the time of delivery, re-delivery charges may apply.
In case of failed delivery due to an incorrect address or unavailability at the time of delivery, re-delivery charges may apply.
International Shipping (if applicable)
Currently, we only ship within India. International shipping options will be added soon.
Contact Us
If you have any questions or concerns about your order, please reach out to us at:
📧 propedozr@gmail.com
📧 propedozr@gmail.com
